Announcements
WELCOME TO NICHOLASVILLE.

Welcome to the

City of Nicholasville!

Where we share the good life.

Billing / Customer Service

For more information on paying your utility bill or the utility department in general, contact our customer service representative.

Customer Service - Billing
Customer Service 2 - Billing
To determine if the City of Nicholasville is your electric, water or wastewater service provider, reach out to us today.

Looking to pay your bill? Pay online here or drop your physical bill off in the drop-off bin at the Public Utilities office. 

Contact Details
REPORT AN OUTAGE 
833.805.9473
CUSTOMER SERVICE
Text us anytime!
Customer Service will respond via text during standard business hours
833.773.9469
Danica McCoy
Utility Customer Service Supervisor
714 S. Main Street Nicholasville, KY 40356
859.885.9473
danica.mccoy@nicholasvilleKY.gov

© 2025 The City of Nicholasville, KY. All Rights Reserved.

Temporary Office Location Change